We want you to be happy with your purchase! We realize sometimes mistakes happen so we've come up with the following policy.
Within 30 days of receipt of item, contact us at firstname.lastname@example.org and let us know what's wrong. We'll get in touch and arrange for exchange for another size, or refund if something else is wrong.
The item you return must have been bought from us and is in unused new condition. Shipping costs are the responsibility of the customer and are non-refundable.
We're committed to making sure you know there's a real person behind this website and so you have our promise that if for any reason something's not right with your order, contact us and we'll fix it.
Thanks for your trust in us.